Returns & Exchanges
At Herba Health, we want you to love your sustainable fashion choices; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that your commitment to eco-friendly style is always risk-free and supported by our dedicated team.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the original items in their eco-friendly packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Ship It Back
Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
